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FAQ

ORDER CONFIRMATION

As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system.

ORDER SHIPMENT

We ship worldwide. Please enable 2-4 service days for orders to be processed prior to it ships. Throughout holidays and sales enable 7-10 business days for processing before delivery.

WILL I BE CHARGED ANY CUSTOMS OR DUTIES FEES?

No.

HOW DOES SHIPPING WORKS?

BrickArmyToys partners with global merchants and artisans in order to provide you the best prices and the most interesting products. We need 2-5 days to ship an order. Because we ship directly from our partners, your item may take 20-35 days to arrive. Please do not panic if it does not show up immediately, it’s on its way :) We offer international shipping options too – no matter where you are, you can buy from us!

DO YOU PROVIDE TRACKING INFORMATION?

You will receive your tracking information within 3-5 working days.

CAN I CANCEL MY ORDER?

You can change or cancel your order within 12 hours. Please contact us.

Free Shipping

On all orders!

Easy 30 days returns

30 days money back guarantee

100% Satisfaction

We guarantee you a smile :)

Secure Checkout

PayPal / MasterCard / Visa